Why is Team Leading so popular?

Team leaders, supervisors and first line managers often progress into their current roles without having had any relevant training. 

The Team Leading NVQ operated by Yorkshire Productivity is ideal for helping support staff who are in this situation, as well as those who need to refresh and enhance their skills.  

Benefits to businesses

• Creates a more skilled workforce
• Encourages creativity and innovation in leaders
• Leads to more effective teams and a more efficient business
• Develops a more motivated workforce

Benefits to learners

• Improves team leading skills
• Builds confidence in leaders
• Develops general skills, knowledge and competencies
• Improves commercial skills
• Develops coaching and time management skills
• Provides a credible qualification

No prior qualifications are required but candidates should have some experience of working in a team leading role.

How does it work?

Like all NVQs, this qualification is competence-based.

This means that it is linked to a person’s ability to competently perform a range of tasks connected with their work -  so a person’s skills, knowledge and competences are assessed in a practical way.

The course normally takes 14-17 weeks and involves:

• An induction session with a learning skills assessment and training needs analysis
• The creation of individual learning plans
• About 14 weekly one to one sessions with each of the candidates - lasting about an hour each

Learners are assessed via work-based learning and compile portfolios of evidence over this period.

These can include:

• Written testimony
• Recorded conversations
• Paper evidence
• Evidence via a manufactured product
• Electronic evidence
• Observations

Owing to the skills of our assessors and the enthusiasm they generate, we have never had a candidate fail to complete this course successfully.

What does it involve?

To achieve a full award, candidates must complete four mandatory units and two optional units (six units in total).

Mandatory units

• Manage your own resources
• Provide leadership for your team
• Develop productive working relationships with colleagues
• Ensure your own actions reduce risks to health and safety

Optional units

• Encourage innovation in your team
• Allocate and check work in your team
• Provide learning opportunities for colleagues
• Help team members address problems affecting their performance
• Participate in meetings
• Resolve customer service problems
• Support customer service improvements